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Restaurateurs

Offer for Restaurateurs

Serve breakfast to our Guests!

Are you in the foodservice industry and serve breakfast? Welcome to the first CRM platform in Poland with breakfast services for the hotel and apartment industry. You prepare and deliver breakfast, and we provide you with profit and a base of new, verified customers.

Interested? Leave us your details, and we will contact you soon with an offer!

According to an HRS report, breakfast accounts for approximately 14% of the hotel room rate. The vast majority of guests, as many as 87%, opt for it, and 5% order it through room service.

Meals play a significant role in guest satisfaction during a hotel stay, as good food can impact the overall quality of the experience. Delicious, diverse, and high-quality meals can increase guest satisfaction levels, influencing their perception of the hotel and their willingness to return in the future.

Breakfast Delivery Process

Agreement

The restaurant signs an agreement with Iliad. Based on this agreement, they make meal deliveries according to the information sent by our application system. Iliad enters into agreements with lodging facilities and provides tools in the form of an application to manage meal delivery for the restaurant. The restaurant invoices the lodging facility at the end of each month for the services provided. The restaurant creates a menu in coordination with Iliad, and this menu is available for the lodging facility to review.

Package Creation

The lodging facility, upon signing an agreement with Iliad, creates stay packages with meal options at their property. When a reservation is made through the restaurant in the system, either through the property's website or directly through our application, necessary information is sent to the restaurant. This information helps the restaurant know when, where, and for how many people to deliver meals.

Restaurant

The restaurant's responsibility is to deliver meals to the specified address within the agreed-upon timeframe. To facilitate this, you have access to a module in our application where you can find the necessary information for meal delivery from local establishments serviced by Iliad. We collaborate to establish the menu and delivery rates. Iliad serves as a platform for collaboration between restaurants and lodging facility owners, promoting increased profits and benefits for both parties.

Delivery

The restaurant receives information about the lodging facilities involved in the collaboration. Our application provides the necessary information required for order fulfillment. The restaurant receives delivery details at the time of reservation with sufficient lead time. Deliveries are made to the lodging facility's address, directly to the guests' rooms.

The Iliada application ensures convenience, a wide selection, high quality, time savings, and an increase in your revenue.

1. New customer source: Collaborating with hotels provides breakfast suppliers with access to a new customer group.
2. Stable orders: Hotels often offer breakfast as a standard service to their guests.
3. Brand promotion: Partnering with a renowned hotel can increase the visibility of the breakfast supplier's brand. Hotel guests may later recommend the supplier's services to their friends or use them in other situations.
4. Access to various markets: If the hotel is located in a popular tourist destination, breakfast suppliers can reach customers outside their typical area of operation. This can open up new business opportunities and expand the market reach.
5. Opportunity for expanding offerings: Breakfast suppliers can expand their offerings, not only providing breakfast deliveries for hotels but also additional foodservice services such as catering for conferences or events organized by the hotel.

features
Main modules

1. New customer source: Collaborating with hotels provides breakfast suppliers with access to a new customer group.
2. Stable orders: Hotels often offer breakfast as a standard service to their guests.
3. Brand promotion: Partnering with a renowned hotel can increase the visibility of the breakfast supplier's brand. Hotel guests may later recommend the supplier's services to their friends or use them in other situations.
4. Access to various markets: If the hotel is located in a popular tourist destination, breakfast suppliers can reach customers outside their typical area of operation. This can open up new business opportunities and expand the market reach.
5. Opportunity for expanding offerings: Breakfast suppliers can expand their offerings, not only providing breakfast deliveries for hotels but also additional foodservice services such as catering for conferences or events organized by the hotel.

About us

Our solutions are intuitive and innovative. We will help you automate many processes, save your money. We will not only help you get a customer, but also help you take care of them during their stay.

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Internetowa aplikacja do prezentowania i zarządzania obiektem noclegowym - Iliada